Organizational Learning & Development

Helping individuals, teams, and organizations turn learning into meaningful action and lasting change.

People, teams, and organizations are at their best when they continue to learn.

The most effective leaders remain curious. They ask thoughtful questions, learn from experience, reflect on what matters, and apply new insights in ways that support their goals and values.

My work is grounded in adult learning theory and informed by years of experience in facilitation, leadership development, coaching, and organizational consulting. Together, we identify intentions, build on strengths, develop practical skills, and apply what works to create meaningful outcomes.

My work is grounded in a practical adult learning process:

Clarify Intentions → Take Action → Reflect → Refine → Repeat

Individuals, teams, and organizations create lasting change when they learn from experience, build on what works, and continue moving toward desired outcomes.

I use a practical learning process that helps people identify meaningful goals, take action, reflect on what they're learning, and refine their approach over time.

Every engagement is designed in partnership with clients and responsive to their intentions, goals, and unique context. While I bring proven tools, frameworks, and facilitation experience, I do not offer one-size-fits-all solutions. Together, we create learning experiences that help individuals, teams, and organizations build on strengths, navigate challenges, and learn their way forward.

Areas of Focus:

Leadership Development
Team Effectiveness
Communication & Relationships
Organizational Learning & Change
Strategic Planning & Facilitation
Personal Effectiveness & Self-Management
Communities of Practice

Some Featured Workshops:

Why Do You Have to Be Like That? Managing Ourselves in Difficult Relationships
The Myth of Balance: When the Professional is Personal
SOAR Into Your Solutions: Using Appreciative Inquiry to Create Effective Strategy
Back to Basics: Managing Yourself, Managing Your Time
GROWing Your Team Capacity Using Coaching
Effective Listening for Everyone
Pillars of Performance: Touchstones, Shared Meaning & Ways of Working

“Your nod to details and touches to invite and welcome people is fantastic. Your joy and authenticity equally fantastic! You are willing to share from your heart and infuse it into the work while also sharing your intelligence, experiences and knowledge to broaden perspective and increase understanding."

“You are an AMAZING facilitator. You were present and accommodating and open. I felt at home, at ease and incredibly welcomed into the circle.”

“Your commitment to holding us and the space for us with such tenderness and thoughtfulness was palpable. It’s so hard to find the liminal space between structure and the divine and you entered that space and helped us enter it too.”

“Your nod to details and touches to invite and welcome people is fantastic. Your joy and authenticity equally fantastic! You are willing to share from your heart and infuse it into the work while also sharing your intelligence, experiences and knowledge to broaden perspective and increase understanding."

“The retreat has had a powerful impact on me–slow, deep and powerful. I can’t thank you enough”

“Through Susan’s executive coaching, I developed the skills to manage complex work and guide my team more effectively. When I started in this role, I didn’t feel prepared, and now I have the confidence to call myself a leader!”

“Susan’s process brought clarity, and her guidance helped me move forward with a deeper sense of trust in myself and my decisions.”

"Susan has an incredible ability to cut through the noise and get to the heart of the matter. She listens deeply and reflects back what truly matters—offering clear, insightful observations that bring focus, clarity, and forward momentum."

“The first business of the guide is to listen to the dreams of the Pilgrim” –Daloz

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